Privacy Notice for the “STORYSIGN” App

1. General information

This Privacy Notice explains the types of data collected through or related to your use of StorySign App (“StorySign” or the “App”).

When we say “we, “us” or “our” in this Privacy Notice, we mean Huawei Technologies Dusseldorf GmbH.

References to “you” in this Privacy Notice are to the person using StorySign. If a child is using the StorySign then, depending on the context below, “you” refers either to that child, or to the parent or guardian of that child who should review this Privacy Notice on the child’s behalf, or to both the child and their parent or guardian together.

This Privacy Notice does not apply to any other products or services you might receive from us or any of the other Huawei companies, or to data collected in any other way by us (whether online or offline) or for any other purpose. In those circumstances, separate privacy notices will apply. If you want to learn more please read:

Please take the time to read this Privacy Notice carefully to understand our practices regarding your data and how we will treat it.

2. Data controller details

Huawei Technologies Dusseldorf GmbH, a Huawei company incorporated in Germany registered at the commercial register of the local court of Düsseldorf with registered number 56063

Hansaallee 205

3. Group data protection officer

If you have any questions, comments, or suggestions on your rights as a data subject or the processing of your personal data by Huawei, please contact our Data Protection Officer here or

DPO Office:
Huawei Technologies Duesseldorf GmbH
Hansaallee 205

4. The data involved, how we collect it and why we use it

At the point of downloading the StorySign app, we will automatically collect and process your unique device identifier. This unique device identifier enables you to see when updates are available for the StorySign app.

On the basis of your consent (or, if a child under the age of 16 years is using StorySign, on the basis that such consent is given or authorised by the parent or guardian of that child), we will collect and use the following data relating to you:

  • Non-Personally Identifiable app usage data and performance statistics

We will collect and process this performance statistic data via online identifiers (cookies) through Google Analytics, a third-party service provider tracking technology, as you interact with StorySign. This technology helps us understand how users of StorySign are using the app and provides an insight to us on further changes or optimisations we might want to make to StorySign.

Google Analytics is an analytics service provided by Google Inc., headquartered at 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To learn more about how Google Analytics processes your personal data, please refer to the Google Privacy Policy:

As well as Google Analytics, the StorySign app uses iOS analytics through Apple Connect for similar analytics purposes to those set out above. Collection and processing of data through iOS is subject to Apple’s general privacy policy which is available at

You can control your privacy settings within the StorySign app and you can withdraw your consent by disabling this function at any time.

5. Sharing your data

We share your data collected through cookies and similar technologies as set out in section 4 (above).

We may appoint third parties service provider, such as The One Off London Limited to assist us on the App operation. They will have access to your App usage data only as required to fulfil their contractual obligations to us in providing services to us such as App crash reporting. Our service providers are carefully selected and commissioned by us, are bound by contract, and only have access to the statistics data cumulating from your personal data via the App store consoles where you downloaded the App, not for any other purposes.

6. Retention period

We will not retain your personal data longer than is necessary to provide you with our services and to fulfil the purposes as set out in this Privacy Notice. Your data will be kept for 14 months and will be deleted once this period has expired.

7. Location of your data

We may transfer information to countries outside the European Economic Area. Where we do so, Huawei complies with applicable legal requirements for providing adequate safeguards for such transfers by transferring data to countries or organisations that the European Commission has determined will protect your data adequately, incorporating the standard model clauses in relation to such transfer, or implementing other legitimate transfer methods acknowledged under applicable laws.

8. Security

We will retain your data only for as long as is reasonably necessary to comply with the purposes set out in section 4, or as otherwise permitted or required by applicable law.

For Google Analytics, they anonymise the log data by removing part of the IP address (after 9 months) and cookie information (after 18 months).

We use appropriate technical and organisational measures to keep your data secure at all times. We provide regular training to our employees and update and test our security technology on an ongoing basis.

9. Data subject rights

To learn more about how Google Analytics processes your personal data, please refer the Google Privacy Policy:

To learn more about how Apple processes your personal data, please refer the Apple Privacy Policy:

You have a right to:

  • access your data.
  • correct inaccuracies in your data.

In some circumstances:

  • request that we erase your data.
  • receive a copy of any personal information provided by you and require us to provide this information to a third party.
  • restrict the use of your data.
  • object to the use of your data, including where that information is used for direct marketing purposes.

You can exercise these rights by contacting us as set out in Sections 2 and 3. If you request a right that is not available to you we will let you know.

Right to Complain
You can also lodge a complaint with your data protection authority, or the Data Protection Officer of North Rhine-Westphalia (where Huawei Technologies Deutschland GmbH has its headquarters).

10. Updates to this statement

We reserve the right to modify this Privacy Notice, and will note the date of its most recent revision below. If we plan any significant changes to this Privacy Notice, and where required by applicable law (for example, processing your data for new purposes), we will communicate with you prior to implementing such changes.

This Privacy Notice was created or last updated on 15th February 2022.

IMPORTANT: This privacy statement is a privacy commitment for StorySign.